Ed and Jessica Coyner,
Good afternoon. I hope this day finds you well. I took a minute to write you to thank you for your effort, follow through, commitment to detail, and my satisfaction on my new pool. The work by your team was second to none. The attention to all facets of buying a pool, from the introduction of your choices of designs, team supplied in construction, quality in parts and supplies, and follow up after the pool was completed, have left me knowing that I made the right choice in having Signature Pools install my pool.
This was my first in ground pool so I had to go with my instincts. I sought more than one presentation from several companies before I purchased. Some had lower prices and some had different options, but your company gave me an insight of what I needed. When I added what I wanted to the cheaper installers, they were the same price. When I changed the options for the others to what I actually envisioned for my back yard, it brought me back to what you had begun the process with.
The finished product is second to none. The follow up by your group leaves the competition behind. You delivered the best pool money can buy. If you ever need a reference for a future customer, please feel free to ask and I’m sure I can answer any question a new buyer might have.
Thank you again and I hope the best for your future.
John Addy, via Email
Thank you so much for everything! You guys are truly the best in the business! Professional, courteous, helpful, and PATIENT!!! I would and will recommend you to anyone that needs help or just a friend in the pool biz! Thank you again for getting our pool up and running! My kids thank you too!
Susan Earney Chesapeake, Va, via Email
Thanks so much for the dedication in service you have given me and our pool this summer. You have come to my rescue on more than one occasion to make sure that my pool is operating at it's best. Many other pool companies will put your pool in and then forget about you. It is all about the service and the aftercare. I know I can count on Signature Pools when I need them for parts, service, and the best maintenance. Thank you!!!
Dawn Gaimaro Chesapeake, Va., via Email
Ed & Jessica Coyner built us the most beautiful pool that our family can enjoy for years to come. They didn't just build the pool, they also are there whenever we have a question and provide the monthly maintenance service for our pool. We love the job that they did and the service that they provide. We will most definitely recommend Signature Pools to all of our friends. It's refreshing to have a company treat us like family instead of building a pool and never hearing from anyone again. They did a comprehensive orientation on how to operate and chemical treat our pool. They also gave us a customized owner's manual specific to our pool and our pool equipment. Everyone should have them for their pool builder and as their only pool service department. Gosh, they did and still do such a great job with everything!
Mr. & Mrs. Nekoumand Virginia Beach, Va., via Email
