Finalizing another builders pool that went out of business
We had a pool installed by another company who is in the process of going out of business. They walked away without completing the job! We were fortunate to find Jessica. Every time we call, we get through to her! She takes her time and answers all our questions. When she tells you she will be at your home at a certain time and date, she will. She is also very knowledgeable. Our only regret is not knowing about her and her company before we had our pool built by an unreliable, untrustworthy, and out of business pool company. They have my business for any repair or service work I may have in the future with our pool. They are number one in customer service!Kurt McGill Virginia Beach, via Email
Service Testimonial - Finalizing another builders pool that went out of business.
Building a pool for the first time is an experience. I'm sure most pool owners can attest to it. After a great deal of work installing the pool over the late winter to spring, we were down to the last mile---a cleaned pool that is ready to swim in.
That's when Signature made all the difference for us. My experience with them has made a world of difference. Not only did they respond, they were prompt, professional, and very interested in making sure we were comfortable with the many issues of owning and operating a pool. "Little" things like back-washing, etc. were all covered in detail.
Their courteous service has been first rate across the board from minute one! They frequently communicated with us----a true lost art these days! We hear from them with follow-up calls, messages, and even text messages!
The Signature Team is awesome and I highly recommend them to all pool owners and perspective owners.
Signature is welcome to have perspective customers contact me.
We had a new in-ground pool installed early in the spring last year. We had never had a pool before and were very inexperienced with pool maintenance. As questions arose, it became increasingly more difficult to obtain help from the pool company who did the installation. Frustrated by the lack of customer service, we sought out a company that offered outstanding pool servicing and were customer friendly. Signature Pools is who we contacted, and we have not been disappointed. Jessica quickly winterized our pool, and when we recently had problems with our pump malfunctioning, Signature Pools provided exceptional service and stood by their word with costs, even though the pump had to be completely replaced. We feel fortunate to have found Signature Pools and look forward to a year of really enjoying the pool. Thank you!Ron and Sara Forbus Moyock, NC, via Email
I just had to let others know that if they have ever considered maintenance for their pool or a new system, Signature Pools is the company to be trusted. I never knew that it could be so easy in having a clear and clean pool to look at all year round! Knowing that our pool and spa will be taken care of by professional's and seeing blue, flowing water can create a peace of mind everyone need's. Relying on their expertise in updating our system was an investment to our home. Thank you Jessica and Ed!!Miyuki & John Edwards Chesapeake, Va, via Email